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Krystal Vallarta, Puerto Vallarta
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Key details
About the Hotel
Avenida De Los Garzas,
Puerto Vallarta,
Mexico,
48300,
Jalisco
Krystal Vallarta is a family resort located on the stunning Pacific coast of Mexico, surrounded by lush mountains and beautiful beaches. The hotel offers 388 spacious rooms designed for family vacations and romantic getaways. Its convenient location near modern shopping centers and popular beaches adds to its appeal. The resort features a range of amenities and dining options tailored for relaxation and fun.
Location
Krystal Vallarta is less than a mile from downtown Puerto Vallarta, offering easy access to local shopping and attractions. The hotel is in proximity to several major beaches, including Mismaloya and Playa Dorada. Convenient transportation options are available, with Lic. Gustavo Díaz Ordaz International Airport just 6 miles away.
Rooms
The hotel provides 388 rooms with either ocean or mountain views. Accommodations are designed for comfort, featuring amenities such as air conditioning, free Wi-Fi, and private balconies. Family-friendly configurations are available to cater to varied guest needs. Each room is equipped with a safe and modern bathroom amenities for a pleasant stay.
Eat & Drink
Dining at Krystal Vallarta includes four on-site restaurants offering a diverse range of culinary experiences. Las Velas serves seafood and Mexican cuisine with stunning views of Banderas Bay. Cinque Terre offers Italian delicacies in a romantic setting, while the Crazy Crab Beach Club provides casual snacks for beachgoers. Guests can enjoy buffet and à la carte options for all meals.
Leisure & Business
The hotel features three outdoor pools, including family-friendly options and relaxing whirlpools. For leisure, guests have access to a fitness center, a full-service spa, and recreational areas such as a children's playground. Business facilities include spacious halls for events, meetings, and weddings, accommodating up to 1,200 guests.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
The hotel offers amenities for your comfortable stay and unforgettable experiences
Breathtaking Views!
“The sea view room provided stunning sights, especially during sunset, making our stay truly memorable.” view full review
Relaxing Pool Area
“The pool was well maintained, offering a clean and refreshing spot to unwind during the day.” view full review
Convenient Fridge!
“The in-room refrigerator was a great addition, allowing us to keep our snacks and drinks cool and accessible.” view full review
Easy Luggage Storage
“We appreciated the hassle-free luggage storage after checkout, giving us extra time to enjoy the facilities before our flight.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Elevator
ATM/Cash machine
Smoke detectors
Fire extinguishers
Sports & Fitness
Fitness center
Yoga class
Services
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Stores/Commercial services
Dining
Restaurant
Snack bar
Bar/ Lounge area
Dinner
Business
Meeting/ Banquet facilities
Children
Children's menu
Children's pool
Water slides
Children's play area
Kids club
Spa & Leisure
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Room features
Air conditioning
Garden furniture
Ironing facilities
Bathroom
Free toiletries
Media
Flat-screen TV
AM/FM alarm clock
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Location
Avenida De Los Garzas,
Puerto Vallarta,
Mexico,
48300,
Jalisco
Map view
Avenida De Los Garzas,
Puerto Vallarta,
Mexico,
48300,
Jalisco
City landmarks
Calle Paseo Diaz Ordaz S/N Centro
Malecon Boardwalk
2.5
mi
Gallery
Galerias Vallarta
3700 ft
Shopping Area
La Isla Shopping Village
3500 ft
Beach
Marina Vallarta
1.4
mi
Night club
Santa Discoteque
2300 ft
Shopping Area
Liverpool
3900 ft
Mall
Plaza Caracol
4000 ft
Grand Venetian
2000 ft
Francisco Medica Asencio 2485 Plaza Peninsula Local 11 K
Skydive Puerto Vallarta
2100 ft
Store
Walmart
3400 ft
Beach
Playa de Oro
2100 ft
Paseo Díaz Ordaz Local 4
Marigalante
2300 ft
Shopping Area
Galerias Vallarta Shopping Mall
3800 ft
Avenida Francisco Medina Ascencio 2870
Casino Life Vallarta
2500 ft
Mall
Starbucks
3800 ft
Church
Christ Church by the Sea
1.1
mi
Playa El Salado
3400 ft
Night club
Strana
4700 ft
Doctor Mike Lemus 141
Pirate Ship Vallarta
4100 ft
Puerto VallartaMexico
El Faro Lighthouse
1.3
mi
Avenida Paseo de La Marina sur 3 Condominios Marina Golf
Abdallahy 4D
1.4
mi
Calle Corona 191
Majolica Antica
1.4
mi
Quimixto
1.5
mi
Lake
Cocodrilario El Salado
1.0
mi
134 Av Fluvial Vallarta
Costco Wholesale
1.2
mi
Calle Manuel Emedieguez 367 A
Mundo Nogalito
1.1
mi
Nearby
Beach
Soriana Super Playa de Oro
600 ft
Mall
Peninsula Plaza Vallarta
1700 ft
Mall
Soriana
600 ft
Night club
Barrabar
1700 ft
Restaurants
Outback Steakhouse
3000 ft
Boulevard Francisco Medina Ascencio 4690 Zona Hotelera
Jalisco Sports Bar
3100 ft
Francisco Medina Ascencio Km. 3 Villa del Mar Resort
McCarthy's Irish Pub
1600 ft
Boulevard Francisco Medina Ascencio #2485. Plaza Peninsula
Sabores de Mexico
1000 ft
Otro Francisco Medina Ascencio 2699
Porfirio's
1700 ft
Boulevard Francisco Medina Ascencio
Abbraccio Cucina Italiana
4200 ft
Blv. Francisco Medina Ascencio 2590 Zona Hotelera Norte
Sushipop
1900 ft
Boulevard Francisco Medina Ascencio 2485 Place TE06
Porfirio's Vallarta
1700 ft
Boulevard Francisco Medina Ascencio
El Oasis Del Holi
3100 ft
Entre condominios Gran Venetian y condominios Peninsula Rio Pitillal
Restaurant Italiannis
3400 ft
Blvd. Francisco Medina Ascencio 2479 Hotel Zone la Isla Mall
Reviews and Ratings
Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Great location
Friendly staff
Uncomfortable pillows
Limited dining options
7.0/10
Very good
Rooms
6.0
Location
7.8
Service
8.6
Dining
6.4
Guest reviews
7.0/10
based on 5 reviews
4/5
based on 5555 reviews
7.0
7.0/10 based on 1080 reviews
#59 of 161 hotels in Puerto Vallarta based on Tripadvisor
Sydney
United Kingdom,
May
2024
7.4/10
The hotel had clean rooms, but they smelled like an old closet and lacked proper temperature control. They were not soundproof and gave off an inn vibe rather than a luxury resort feel. The service was helpful and the heart of the site, with very friendly and competent staff. The location was excellent, with proximity to outside restaurants and shops, especially boasting the best hotel beach in the area. The dining offered authentic Mexican food but with limited options. Overall, the facilities were satisfactory.
Rooms
6.0
The rooms were clean but had a musty smell and lacked proper temperature control. They were not soundproof and felt more like an inn than a luxury resort.
Service
8.0
The service was helpful, with very friendly and competent staff.
Location
9.0
The location was excellent, near outside restaurants and shops, boasting the best hotel beach in the area.
Dining
7.0
The dining had authentic Mexican food but offered a very limited amount of options.
Facilities
7.0
The facilities were satisfactory overall.
Frank
United States of America,
March
2024
8.2/10
The hotel offers a mixed experience with clean and spacious rooms overlooking the beach, but with limited dining options. The service is outstanding, provided by a team that goes above and beyond. The location is excellent for enjoying the beach and nearby attractions, though there are minor inconveniences with payment methods. The facilities are well-maintained and offer a pleasant stay overall.
Rooms
8.0
The rooms are clean and spacious, offering a beachfront view.
Service
9.0
The service is exceptional, with staff who are friendly, helpful, and engaging in guest activities.
Location
9.0
The location is perfect for beach lovers, with easy access to dining options and a charming outdoor eating area.
Dining
7.0
While the dining options are a bit limited, the seafood dishes available are flavorful.
Facilities
8.0
The facilities are well-maintained, offering comfort and convenience during the stay.
Valerie
United Kingdom,
August
2023
6.4/10
The hotel is conveniently located near the outdoor buffet dining area where live bands play until late, which can be noisy for guests on higher floors. The rooms smell like mold and have visible signs of rot in the bathroom door, although the bathroom itself is nice but lacks sufficient towels.
Rooms
5.0
The rooms have a door to connect one room to the other but smell like mold and show signs of rot. The bathroom is nice but lacking in towels. The proximity to the outdoor dining area with live bands can make it noisy until late.
Service
9.0
The service was excellent, always pleasant, and helpful. The staff, especially Jonathon, are super cute and engaging, offering activities like volleyball and water polo. The property features clean rooms, 3 pools, a water slide, and multiple beach bars for a fun experience.
Location
6.0
The location is near the outdoor buffet dining area with live music, offering shade and seating options. However, the area lacks interesting attractions and walkable spots, with limited chairs available.
Dining
5.0
The staff, including Omar, Jesus, Carlotta, Hugo, Angel, Sergio, and Gladys, are helpful but the experience may not meet high expectations.
Facilities
7.0
The hotel features a main restaurant, Aquamarina, on-site but lacks a coffee machine in the room. The property has a clean and well-maintained bathroom, but the noise from the nearby entertainment can be disturbing. The lack of coffee machine and insufficient bathroom amenities are noticeable.
Scott
United States of America,
July
2023
7.0/10
The hotel offers budget rooms with cheap foam chip pillows in the new tower, providing views of the ocean from the balcony. The staff delivers excellent service, though the dining experience could be more diverse. The location is ideal for beach access and nearby shopping centers.
Rooms
5.0
The super budget rooms were equipped with uncomfortable cheap foam chip pillows but offered views of the ocean and a balcony in the new tower.
Service
9.0
The staff, including Jeronimo the Bellboy, Regina, Luis, Rosario from room service, and the cleaning staff, were friendly, helpful, and ensured a memorable stay.
Location
8.0
The hotel is conveniently located within the hotel zone of Puerta Vallerta, close to shopping centers, supermarkets, and the beach, offering easy access to local attractions.
Dining
6.0
The dining options, including old-looking tuna rolls and limited buffet meals, were not very appealing, though they were included in the package.
Facilities
7.0
Great location
Uncomfortable pillows
Lester
United States of America,
May
2023
7.0/10
I had a mixed experience at the hotel. On the one hand, the room I got was facing the beach for a great price, but the budget rooms had uncomfortable cheap foam chip pillows on the bed. However, the service was much better than expected and truly entertaining, with the staff working hard to provide excellent service despite some challenges. The location was good, near the beach and the airport, and the surroundings were pretty and well-kept. Overall, a decent stay with some highlights and room for improvement.
Rooms
6.0
I had a room facing the beach at a great price, but the budget room had uncomfortable cheap foam chip pillows on the bed.
Service
8.0
The service provided fell nothing short of excellent, with the staff making the most of what they had to ensure a pleasant experience.
Location
7.0
The location was quite good, near the beach and the airport, and the surroundings were pretty and well-kept.
Dining
7.0
Facilities
7.0
The facilities were adequate for my needs, nothing extraordinary.
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